You must return your Xfinity Flex streaming TV Box(es) upon the end of your Xfinity Flex service. If you're an Xfinity TV customer, you aren't eligible for Xfinity Flex. Internet Essentials, Prepaid Internet and Bulk TV customers aren't eligible at this time.
What happens if I don't return Xfinity equipment?
What Happens if You Don't Return Comcast Equipment? You'll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment.
Can I keep my Xfinity Flex?
I currently subscribe to Netflix, Disney+, Hulu, Prime Video, HBO Max and/or other OTT subscription services. Can I keep watching on Xfinity Flex using my existing login information? Yes. You'll be asked to sign in once you open the app on Xfinity Flex.
What's the catch with Xfinity Flex?
It Doesn't Have Some Popular Live Streaming TV Apps
While the Xfinity Flex does let you log in to some of the mainstream video streaming subscription services, such as Netflix and Hulu, it may not allow for live streaming TV subscriptions from a non-Comcast entity.
Is Xfinity Flex really free?
The Flex comes at no cost with an Xfinity internet package. Xfinity Internet customers can order one for free and pay $5 a month for each additional box.
44 related questions foundDoes Xfinity Flex cost anything?
It's included with Xfinity Internet for no additional cost. It's two amazing services for the price of one. And now, Xfinity Flex comes with Peacock Premium — an all-access pass to the new streaming service from NBCUniversal.
How do I return my Comcast Flex?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
Does Xfinity Flex use a lot of data?
After the 75% Usage warning (see complaint #1) I did some research and found that, what was likely to be the guilty party, was the FREE FLEX Streaming Device, as 4K Streaming consumes ~7GB per hour.
How long do you have to turn in xfinity equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can I return equipment to an Xfinity store?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
How much does Xfinity charge for modem if not returned?
If you don't return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don't pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
Do I need to return Xfinity cables?
Your Equipment
Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services.
How do I cancel my Comcast Internet and keep 2021?
To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you're speaking with Retention. If they're not Retention, let them know you'd like to be transferred.
Can I watch local channels on Xfinity Flex?
If you're looking for Xfinity Flex local channels, you're out of luck: Flex doesn't support local channels at all.
Does Xfinity Flex have local channels?
Local Now is now available on Xfinity Flex and X1! Local Now is your our one-stop shop to stream news and entertainment. Includes local news and headlines, daily celebrity scoop, recipes, health and wellness tips and more!
Why is Xfinity charging me for Netflix?
If you are on a trial or promotion, your Netflix subscription will still appear on your statement, but will show a $0.00 charge. At the end of the trial or promotion, the charge will reflect the price of your Netflix subscription package.
Is Xfinity Flex like Roku?
Main Differences Between Xfinity Flex and Roku
Roku gives storage up to 1 GB. Xfinity Flex streams its video in 4K quality. Ronu streams its video in both 1080 pixels and 4K quality. In Xfinity Flex, lots of apps like Netflix, Amazon Prime, HBO, Hulu etc., But free apps are not there.
How much is Xfinity Flex per month?
The $13-per-month rental fee for the xFi Gateway is a complete rip-off that Comcast (like other internet providers) pushes on its subscribers because people generally don't know there's an alternative. Instead of paying Comcast an additional $13 per month in perpetuity, you can instead buy a modem and router outright.
What is the penalty for canceling Xfinity?
An $110/$230 Early Termination Fee for (TV, Internet, Voice or Home) will apply if you cancel all services, excluding Xfinity Mobile, during the term of the agreement. The Early Termination Fee decreases monthly. The Early Termination Fee will not apply if you cancel within 30 days of installation.
Is Cancelling cable worth it?
When you stop and consider it, having cable TV is really just a want and certainly not a need. If you're truly looking for ways to save money, then canceling your cable is an excellent option to save over $200 per month.
Is it hard to cancel Xfinity?
This is surprisingly easy part of working with Comcast. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you.
Can I take my Xfinity TV box to another house?
You might be able to bring your equipment to your new home. Schedule a technician appointment and we'll install everything for you, or you can do it yourself. If you're moving your equipment on your own and need instructions on how to install and activate?
Does Xfinity charge for remotes?
Remotes are provided at no charge (no monthly charge).
What does Xfinity charge for equipment?
They did it again. In January of 2020, Comcast Xfinity raised their modem rental fee to $14, up from $13 previously. This makes Xfinity's xFi annual modem rental fee $168! If you have opted for the “xFi Complete”, as of late 2020 your cost is now $25/month ($300 per year)!
How many Xfinity flex boxes can I have?
An Xfinity Flex box is included, along with the Xfinity Voice Remote, at no additional cost as part of an Xfinity Internet-only subscription. Additional boxes will be available to lease for five dollars per month per box (limit of two boxes per customer).
