If you don't know your upgrade date, there's an easy way to find out. Simply dial *123# from the Telkom SIM you wish to upgrade.
How do I find out when my Telkom is due for an upgrade?
Just perform a search. If you don`t know your upgrade date, there`s an easy way to find out. Simply select *123# from the Telkom SIM card you want to update. Note that package changes do not take effect until the 1st of the following month, regardless of when the request is made or if it is an upgrade or downgrade.
How do I check my Telkom contract?
How To Find Out Your Telkom Contract End Date
- Dial *188# All you have to do in this step is dial the main Telkom USSD code *188#
- Request More Options. Dial # to request more options from the default menu.
- Select Option 7 to Manage Account. ...
- Dial 4 to View Contract End Date. ...
- View Your Contract's End Date.
When can I renew my Telkom contract?
You have the option of either renewing for just a Sim-Only deal or renewing for a Sim + Router deal from the 21st month of your Telkom LTE contract commitment term. At this time, you may select any new package that is available for mobile products.
What happens when my Telkom contract expires?
When your contract with Telkom expires at the end of 24 months, what happens is that Telkom will automatically renew the contract on a month to month basis should you take no action. The amount that you are charged will be adjusted, however, meaning you will probably end up paying more for your data and airtime.
26 related questions foundHow do I cancel my Telkom phone contract?
Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel.
How do I contact Telkom customer service?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: - [email protected]
How do I check when my phone contract ends?
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.
Can I upgrade my phone before contract ends?
That said, it's usually a good idea to wait until the end of your of contract before you upgrade your handset. By that point, there may be a new model available and you shouldn't have to pay any early termination fees. Depending on when you took out your contract, you could end up paying a large outlay.
How do I renew my Telkom?
Subscription to Data bundles is by dialing *544#. Daily 25MB bundle is auto renewed every 24hrs. To cancel auto renew customer will select the Daily bundle and select the option to cancel auto renew.
How long till I can upgrade my phone?
Once you're up for an early upgrade, you'll get a new cell phone and new monthly payments will begin. Note, you will not own the phone unless you purchase the device outright. If your contract is 30 months, you are usually eligible to upgrade after 24 months.
Is WhatsApp free with Telkom?
So, in short, WhatsApp is free to use with Telkom if you've bought their FreeMe package.
Is it better to pay off phone or upgrade?
Skipping your phone upgrade can save you serious money, allowing you take advantage of competitive cell phone plan deals once it's fully paid off.
What's the difference between a new contract and an upgrade?
Upgrades don't require a credit check and so can order and we'll just send out the phone and process the plan, whereas new contracts are a new term, requiring an additional credit check and you can't port from the iD network to another iD plan.
What happens if I upgrade my phone early?
But there are some cons to early upgrading. You can only keep a device once you have made the full amount of repayments required by your carrier's plan, and no further balance is due. So when you upgrade early, you'll give back the phone that you have spent the last however-many months making payments on.
Can you check if a phone is on contract?
Yes, if you are buying a second hand phone on a website like eBay and you want to check if phone is still under contract, you can request the IMEI from the seller and then use a service like CheckMend to run an IMEI check, to find out it's status before buying.
Do I own my phone after 24 months?
You just pay for it in monthly instalments throughout your contract (usually 12 or 24 months), but you don't own the phone until your contract has ended.
How can I cancel my phone contract without paying?
To cancel, contact your provider and tell them you want to end the contract while you're still in the cooling-off period. If you used the phone at all during this period, you can, of course, still cancel, but it won't be completely free. You'll need to pay for any services you've already used.
How do I talk to a Telkom consultant?
Give Telkom a call - 081 180 (free from a Telkom mobile phone)
What is Telkom free number?
Contact Number: 020 4600200(Calls from other Networks) Contact Number: 0800 200 000(Calls from other Landlines)
What is Telkom Monate bundles?
Monate Bundles
Our Social Bundles give you access to WhatsApp, Facebook, Messenger, Instagram, Twitter, LinkedIn, Snapchat, Pinterest and TikTok. Simply dial *180# and select Bundle Purchases then choose Social Bundles to stay on the pulse of social media.
How much is Telkom cancellation fee?
No amortized amount and no admin fee will be charged upon cancellation. Telkom requires a 30 day cancellation notice period.
Can you downgrade your Telkom Mobile contract?
Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. You can only migrate to a Telkom LTE sim only package.
How long does it take to cancel a Telkom contract?
In order to cancel your fixed line or ADSL, Telkom requires a 30 day notice period. This is pretty much standard, and most suppliers of Fibre will require the same. With this 30 day notice period, it means that customers may receive at least two more invoices – and debit orders – after they've cancelled their contract.